ShipRocket Shipping
Cloodot Inc
Track shipments, check serviceability, calculate rates, and manage NDRs via ShipRocket
ShipRocket in the conversation: track by AWB or order, answer "do you deliver to my pin code", quote shipping, cancel, and work the NDR queue.
Skills
📦 Track by AWB · 📦 Track by Order — live status, courier and recent scans
🧾 Order Details — items, payment, shipment
📍 Serviceability — whether a pin code is deliverable, COD or prepaid
💰 Shipping Rates — cheapest first, COD charges already added in
❌ Cancel Order — for an order that has not shipped
⚠️ NDR Queue · 🔁 NDR Reattempt — failed deliveries, and a retry with a corrected address
Setup
- In ShipRocket: Settings → API → Configure, create an API user
- Install this, paste that user's email and password
- Enable it on your Persona → Skills
Highlights
✅ Handles orders split across parcels · ✅ Never says an order is cancelled unless it is · ✅ Warns when a reattempt repeats a failed address · ✅ Every channel
ShipRocket API v1 · India
Skills (8)
Cancel Order
EXECUTECancels a ShipRocket order that has not yet shipped. Requires the numeric ShipRocket order id, and reports plainly when the cancellation was refused rather than implying it succeeded.
Check Courier Serviceability
SEARCHAnswers whether any courier delivers to a pin code from the store's pickup pin code, prepaid or cash on delivery, with the couriers that serve it and their delivery times.
Check Shipping Rates
SEARCHQuotes courier rates for a route and weight, cheapest first, with any cash-on-delivery charge already included in each total.
Get NDR Shipments
SEARCHLists the shipments whose delivery failed and are waiting on a decision — reattempt or return to origin — with the AWB, order, customer, courier and reason for each.
Get Order Details
SEARCHFetches an order's items, payment method, total, destination city and pin code, and its shipment's AWB and courier. Returns the AWB needed to track it.
NDR Reattempt Delivery
EXECUTEAsks the courier to attempt a failed delivery again, optionally with a corrected address, phone number or preferred date. Reports plainly when the request was refused.
Track Shipment by AWB
SEARCHLooks up a shipment's live status, courier, expected delivery date and recent scans from its AWB number. The everyday "where is my parcel" answer when the customer has a tracking number.
Track Shipment by Order ID
SEARCHTracks every shipment on a ShipRocket order, so an order split across several parcels reports the status of each rather than only the first.
Frequently asked
What is the ShipRocket Shipping skillset?
Track shipments, check serviceability, calculate rates, and manage NDRs via ShipRocket It currently includes 8 skills — pre-built tools your Cloodot AI can use automatically.
How do I install the ShipRocket Shipping skillset?
Click "Install in Cloodot" on this page. You'll be taken to your Cloodot workspace where ShipRocket Shipping is added to your AI in one click. If required integrations aren't connected yet, Cloodot will prompt you to authorize them during install.
What integrations does ShipRocket Shipping need?
ShipRocket Shipping requires SHOPIFY. You can connect these from your Cloodot workspace settings, or you'll be prompted automatically during install.
Is the ShipRocket Shipping skillset free?
Yes — like every skillset on the Cloodot marketplace, ShipRocket Shipping is free to install. Third-party services you connect may have their own pricing.