# Shopify Orders

> Order status, tracking and history from Shopify — shown only to the customer the order belongs to

Canonical: https://skillsets.cloodot.com/skillsets/shopify_orders
Install: https://chats.cloodot.com/dash/ai/skillsets?install=cmsdld1u80000psp7e2dt7c7w
Publisher: Cloodot Inc
Version: 1
Skills: 2
Installs: 1

## Description

Answers "where is my order?" from Shopify: live payment and fulfilment status, the carrier and tracking number, and a customer's recent orders. ## Skills **📦 Check an Order** — status, contents, carrier and a tracking link for one order **🧾 Recent Orders** — the last few orders for a customer the channel identifies ## Who sees an order Nobody, until they prove it. WhatsApp, SMS and email identify the customer at the channel, so orders are found from that address. Elsewhere they must give an order number **and** the email or phone used at checkout — the challenge your own lookup page asks. A detail that does not match answers "no order found". ## Setup 1. Shopify → **Settings → Apps and sales channels → Develop apps** 2. Admin API scopes `read_orders` and `read_customers`; copy the token 3. Install this, paste your `.myshopify.com` domain and the token 4. Enable it on your **Persona → Skills** > Admin GraphQL `2026-07`. `read_orders` sees 60 days, `read_all_orders` the rest.

## Skills

- **Recent Orders** (search) — Lists a customer's recent Shopify orders — number, date, status and total, newest first — for a customer the channel has already identified. Use it for "what have I ordered" and "my orders"; a single order's contents and tracking come from the order lookup skill.
- **Check an Order** (search) — Looks up one order in Shopify and reports where it is: payment and fulfilment status, what was in it, the carrier, the tracking number and a tracking link. Returns an order only to a customer the channel identifies, or to one who gives the order number together with the email or phone used at checkout.